Terms of Service

Published 27 October 2026

These Terms of Service ("Terms") govern your use of our website, our API and our services (collectively, the "Service"). By accessing or using the Service, you agree to comply with these Terms. If you do not agree, please do not use the Service.

1. Use of the Service

• You must be at least 13 years old to use our Service.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree not to use the Service for any unlawful or prohibited activities.

2. User Accounts

• You may be required to create an account to access certain features.
• You are responsible for all activities that occur under your account.
• We reserve the right to suspend or terminate accounts that violate our policies.

3. Shoe Racks, Profiles and Sharing

• You can keep a shoe rack for yourself and for other people you buy shoes for. If you keep one for a child, you confirm that you are their parent or guardian. If you keep one for another adult, you are responsible for having their agreement to store what you put in it.
• You can share a rack with another account by sending an invite link. The link works once, expires after seven days, and gives whoever accepts it the ability to see the rack and get sizes for it. It does not let them change the rack or share it on. You can remove their access at any time.
• A rack shared with you is for your own use in buying shoes. Do not republish it or pass its contents to anyone else. Sharing a rack means the owner sees your account email address, and you see theirs.

4. Content You Post

• Community requests, comments and feedback that you submit are published on the Service and can be read by anyone.
• You keep ownership of what you write, and you give us permission to display and distribute it as part of the Service.
• Do not post anything unlawful, abusive, or that you do not have the right to post. We may remove content and suspend accounts.

5. Our API and AI Assistants

• We offer an API and an MCP integration so other products and AI assistants can look up sizes. Access needs a developer key, which is issued to you and must not be shared.
• If you build on our API, you are responsible for having a lawful basis for any personal data you put into a sizing session, and for telling your own users what you do with it.
• Do not use the API to copy our size chart data in bulk, resell it, or build a competing size chart database. We may rate limit or withdraw a key at any time.

6. API Plans and Payment

• The API has four plans: Free, Starter, Retail and Custom. What each includes, its monthly request quota and its price are on the pricing page.
• Free costs nothing. You can activate it with a verified email address and leave it at any time.
• Starter and Retail are paid plans. Each is charged every month at the price shown on the pricing page when you buy it, and renews every month from the day you buy it until you cancel. They are sold to you by Stripe, trading as Link, which takes the payment, charges any VAT or sales tax, sends your receipts and invoices, and handles questions about payments. Link's own terms apply to the purchase.
• You can cancel a paid plan at any time in Developer Settings. It continues until the end of the month you have paid for and then moves to Free. A month already paid for is not refunded in part.
• You can move between Starter and Retail at any time. The new plan's limits apply straight away, and the difference in price for the rest of the month is charged or credited on your next invoice.
• Retail goes on serving requests past its monthly quota, up to the limit shown on the pricing page. Those extra requests are charged after the month ends, at the price shown on the pricing page, on your next invoice. Starter and Free stop at their quota.
• Price changes. We may change the price of a paid plan, or of extra requests. A new price is shown on the pricing page from the day it takes effect, and anyone who buys from then pays it. If you already pay, we email you at least 30 days before the new price applies to you, with the old and new price and the date. Until then you keep paying the price you have now, and the new price applies from your first billing month that starts after that date. If you do not want to pay it, cancel before then: your plan continues to the end of the month you have paid for and you are never charged the new price. A lower price may apply from your next billing month without notice.
• If a payment fails, your plan continues for seven days while the payment is retried. If it is still unpaid after that, the account moves to Free.
• Custom plans are agreed with us and invoiced separately.
• If we turn off your API access because you broke these Terms, or delete your account, a paid plan ends at once.

7. Intellectual Property

• The Service, its content and its trademarks are owned by GetSize or our licensors. Size charts published by brands remain the property of those brands.
• You may not copy or distribute content from the Service without our permission, other than using it normally to find your own size.

8. Prohibited Conduct

• You agree not to use the Service for illegal activities.
• Attempt to gain unauthorized access to our systems or to another person's shoe rack.
• Disrupt or interfere with the security of the Service, or scrape it at a scale that degrades it for others.

9. Disclaimers & Limitations of Liability

• The Service is provided "as is" without warranties of any kind.
• We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
• A recommendation is our best estimate from the charts brands publish and the sizes people report. Shoes from the same brand and size can still differ, and we do not guarantee that a recommended size will fit. Deciding what to buy remains yours.

10. Affiliate Links & Partnerships

Some links on the Service are affiliate links. When you click on these links and make a purchase, we may earn a commission at no additional cost to you. This helps us keep the Service free and continue improving it.

• We are affiliates with Awin and Prisjakt. These partners use cookies to track referrals. For more details, see our Privacy Policy.
• Affiliate partnerships do not influence our sizing recommendations. Our recommendations are based solely on size chart data and reported sizes.
• We are not responsible for the products, services, or policies of third-party retailers linked through our affiliate partnerships.

11. Termination

• We reserve the right to terminate or suspend your access to the Service at our discretion.
• You may stop using the Service at any time and ask us to delete your account. Deleting it ends any paid plan at once.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service constitutes acceptance of any changes.

13. Governing Law

These Terms are governed by the laws of Sweden. Any disputes shall be resolved in accordance with Swedish law.

14. Contact Us

If you have any questions about these Terms, please contact us at:

GetSize

By GetSize AB, 559533-7279
Hantverkargatan 10
112 21 Stockholm
Sweden
hello@getsize.shoes

Version history

• 7 November 2026 (current)
  Using GetSize through an AI assistant, without an account or connected to your account.
• 28 October 2026
  Accounts are for ages 16 and over, paid plans are for businesses, notice before changes, how to report content, and our full company details.
• 27 October 2026
  Adds the API plans and how they are paid for.